• Duty Free Retailer
• 80+ Stores across Australia
• 500+ employees
• Century since 1994
• Century Retail and Financials
• JV Watsons (Singapore)
• Fragrances at Changi Airport (Singapore)
• ASP Deployment from servers in Sydney

Synopsis

Nuance Global Traders main focus is Duty Free retailing.

Century’s successful relationship began in 1994 with 12 store organization trading as Downtown Duty Free (DDF) In 1995 Nuance Global Traders successfully acquired Downtown Duty Free and subsequent to the purchase, acquired City Duty Free and, shortly after, the worldwide duty free operations of Allders, making Nuance one of the two largest duty free chains in the world. In Australia it is estimated that Nuance has over 70% market share.

Nuance operates some 80 plus stores Australia wide through a number of operating Divisions and has a turnover in excess of $500 million.

How they do it.

The merchandising side of the business is processed by an earlier version of Reveal. Point of Sale transactions, captured at each store, are consolidated at Head Office prior to being processed in the central merchandising system and then passed on to Century’s General Ledger. Stock purchases, Receivals and Stocktakes together with all other miscellaneous retail transactions (including Open to Buy and Planning) are fully integrated with Century’s Cash Book, Accounts Payable and General Ledger.

Given the 80 plus stores, Nuance also has a substantial investment in assets which are managed by the Century Fixed Assets module. One of the benefits of the Fixed Assets module is that it can also carry financial items. These are used to keep track of enhancement costs and therefore maintain an accurate record of asset values.

Business Benefits

Nuance Global Trades operate a completely integrated inventory and financial system across all operating divisions. Reporting, from daily trading to monthly P & L for each division / store and head office is timely and accurate.